Privacy Policy

Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you subscribe to download resources.

We will not share your data with any other third party. We will send a newsletter approximately every month and form time to time contact you about our courses or services.

We take your privacy extremely seriously and will never sell lists or email addresses.

What information do we collect about you?

Information you voluntarily provide to us:

  • Email address and other details you provide when subscribing to download resources or booking a course
  • if you contact us by sending us an email or communicate with us in anyway including telephone calls, we may keep a record of that correspondence;
  • information that you send to us in relation to training courses/consultancy or other services
  • aggregated information, where we extract non-personal (anonymised) information from the personal data we hold about you.

This information may include individual contact information such as:

  1. Full Name – will be used to identify you in communications.
  2. Title – will be used to identify you in communications.
  3. Email address – will be used to allow for the delivery of communications with you
  4. Phone number – will be used in cases where telephone support/information is requested or considered advantageous.

Company Information:

  1. Company Name – will be used to identify the company for communications and for reporting on services used.
  2. Notes – where we may populate information about the services you have used from Attuned Education
  3. Purchase history in relation to training courses services or resources

Who has access to your individual or company details?

The data that we collect from you is never transferred outside of the European Economic Area (the “EEA”).

All information you provide to us is stored by us on the secure servers of Truesilver

Only the hosting service and Attuned Education have access to information held about you.

All information is used for the purpose of support and monitoring use of our service

How will we use the information about you?

We collect information about you to provide access to the training courses/downloads or other services, manage your account and to email you about other products and services we think may be of interest to you.

We will not share your information with any other companies or organisation.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link in the relevant email.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If your data changes, for example, if you have a new email address), then you are responsible to notifying us of these changes.

Safeguarding your information

We take reasonable and appropriate measures to protect Personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and nature of the personal information.

To download resources form the Attuned Education website we require you to subscribe and set up a password. We can’t re-send forgotten passwords but will only send a link for you to reset them.

Data provided when completing forms on our website such as email address and contact details is deleted after 30 days unless you sign up to our mailing list in which case you can select unsubscribe at any time from the email received.

Cookies

To enable us to provide you with the best possible experience of our site and services we may obtain information about your general Internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Attuned Education

10 Russet Close

Bedford

MK41 7GB

or by email mulvenneysh@aol.com